Refund policy
Effective 30 October 2026. This policy applies to paid CoinScope subscriptions sold through Paddle, our Merchant of Record.
Your refund rights
CoinScope follows Paddle's Refund Policy, including the applicable 14-day consumer withdrawal period and statutory exceptions described there. Additional rights required by applicable consumer law remain unaffected. Paddle assesses and processes refund requests under its policy; cancellation alone is not a refund request.
Request a refund
Visit paddle.net to find your purchase and request a refund. Have your purchase email address and transaction or receipt reference available. Paddle handles payment support and returns; do not send card details to CoinScope.
Cancel future renewals
You can cancel your subscription through Plans & billing → Manage subscription. Cancellation stops future renewals, and your paid access continues until the end of the paid period unless a refund or other applicable action changes your entitlement.